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Add to cart button keeps scrolling

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • October 26, 2020 at 5:03 pm #236288

    juandc
    Participant

    Hi, when an user clicks the “Add to cart· button, it keeps loading and never shows the cart widget or even the popup.

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    October 26, 2020 at 5:36 pm #236297

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated leave the plugins to deactivated for us to check and provide your site admin access to the private area. I failed to log in with the credentials you have provided.

    Best Regards

    October 26, 2020 at 7:48 pm #236321

    juandc
    Participant

    Hi guys, i’ve deactivated all the other plugins (Checkout Field Editor for WooCommerce, Disable WooCommerce Bloat, Facebook for WooCommerce, Loco Translate and Yoast SEO) but the issue persists.

    The admin credentials are ok.

    Thanks

    October 27, 2020 at 9:47 am #236449

    Elise Noromit
    Member

    Hello,

    I cannot log in. Please confirm the permit to deactivate all the plugins and switch to the parent theme.

    Best Regards

    October 28, 2020 at 4:56 pm #236861

    juandc
    Participant

    Could you tell me which country you are in? My Hosting company has a limitation of access to WP_Admin from non-Spanish speaking countries.

    October 28, 2020 at 4:57 pm #236862

    juandc
    Participant

    I must request access to the country in question so you can enter

    October 28, 2020 at 9:23 pm #236896

    Elise Noromit
    Member

    Hello,

    My country is

    Best Regards

    October 29, 2020 at 3:07 pm #237098

    juandc
    Participant

    Hi, now you can access to the Wp-admin

    October 29, 2020 at 6:38 pm #237145

    Elise Noromit
    Member

    Hello,

    I have tried to add a product to the cart and it has been added easily and correctly: https://prnt.sc/v9lear

    Please describe the steps to reproduce the problem.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)