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Cant see product categories

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • October 26, 2020 at 9:17 pm #236329

    omersim
    Participant

    Hi,
    I have set product categories on homepage, but I can’t see them.
    Can you help?

    As well, I will want th categories thumbnails to look like the attached file on homepage, how can I do it? (I mean the images sizes and the spaces between them)

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    October 27, 2020 at 9:45 am #236448

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    October 27, 2020 at 9:51 am #236451

    omersim
    Participant

    Here

    October 27, 2020 at 10:19 am #236456

    Elise Noromit
    Member

    Hello,

    Please provide the login URL.

    Best Regards

    October 27, 2020 at 11:29 am #236482

    omersim
    Participant

    login url:

    October 28, 2020 at 7:25 am #236699

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    October 29, 2020 at 10:59 pm #237181

    omersim
    Participant

    Hi,
    I have disabled all plugins unrelated to the theme. (only 7 plugins are activated)
    I have switched to parent theme, but still categories are not showing.
    Can you help?

    October 30, 2020 at 1:57 pm #237338

    Elise Noromit
    Member

    Hello,

    You have set zero for the image size. http://prntscr.com/va4s0q
    http://prntscr.com/va4sbu

    Please set real sizes for images, please refer to these instructions: https://xtemos.com/docs/basel/image-size-in-a-product-grid/

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)