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Problems will occur when we check out. In the subtotal!

Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 27, 2020 at 7:58 am #236410

    soga172
    Participant

    When we use this integral plugin, we need to update in your scenery to clear the cache to normal (or re-read this page to normal)
    ——————————————
    When the product is added to the shopping cart, sometimes the points are counted, and sometimes the points are not displayed in the subtotal column. I don’t know why there are sometimes or not. Normally, it should appear uniformly according to the regulations. Like the video below, the video below sometimes appears or sometimes does not appear
    https://www.loom.com/share/544a7d55c2154be6924d324f12b35ca3

    October 27, 2020 at 10:50 am #236425

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    October 27, 2020 at 11:56 am #236503

    soga172
    Participant

    yes
    I tried to use the standard theme: Storefront>> function is normal. Only your theme will have problems.

    October 27, 2020 at 12:04 pm #236511

    soga172
    Participant

    The video introduction when using Storefront theme is as follows (normal display):
    When the price exceeds 500 yuan, points will pop up. When the updated shopping cart is less than 500 yuan, there will be no key items and no need to re-read (F5), and the web page will be updated automatically. But your topic needs to be re-read (F5) to make the information display correctly again.
    https://www.loom.com/share/766fb690378d4cbf93db02f03a0cf678

    October 27, 2020 at 12:12 pm #236519

    Artem Temos
    Keymaster

    In this case, please, show us on the video the same algorithm with our theme so we can see the difference. And we would like to ask you to switch to English temporarily so we can see all the texts and understand the problem better. And disable third-party plugins temporarily.

    October 27, 2020 at 12:32 pm #236525

    soga172
    Participant

    Show the same algorithm as the subject? What means!!
    The theme I tested was developed by woocommerce. My understanding is that it is most suitable for woocommerce configuration. All plug-ins are designed according to this algorithm! ! If woocommerce can use third-party plugins, then WoodMart should also be able to use the same third-party plugins! !

    October 27, 2020 at 12:35 pm #236528

    soga172
    Participant

    This is the interface that I made the webpage into English, I hope you can understand the problem
    https://www.loom.com/share/b6f43b6f99074fc1b1b204c4fd94cb2d

    October 27, 2020 at 12:39 pm #236531

    Artem Temos
    Keymaster

    OK, please, disable all extra plugins and switch to our theme so we can check it now.

    October 27, 2020 at 12:50 pm #236542

    soga172
    Participant

    Okay, I stop the “unneeded” plugins, leaving yours and needed plugins

    October 27, 2020 at 2:48 pm #236582

    Artem Temos
    Keymaster

    It seems like the plugin is not working well because our theme changed the cart page structure a bit. Here is an instruction how to fix this.

    1. Add the following PHP code snippet to the child theme functions.php file

    remove_action( 'woocommerce_after_cart_table' , array( 'RSProductPurchaseFrontend', 'messages_and_validation_for_product_purcahse' ) ) ;

    2. Copy the file woodmart/woocommerce/cart/cart.php to your child theme themes/woodmart-child/woocommerce/cart/cart.php and put the following line http://prntscr.com/v7zfb9

    <?php RSProductPurchaseFrontend::messages_and_validation_for_product_purcahse(); ?>

    Regards

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