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Can't select the product variation

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 29, 2020 at 6:36 pm #237143

    FunnyBee
    Participant

    Hello!I have a problem on selecting the product variation

    As the movie showed, no matter which any product variation I clicked on, for example, color white or black. The item cannot be selected, and products cannot also put into the cart.

    Please help me solve the issue!

    October 29, 2020 at 10:45 pm #237173

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area. I will check the settings and attributes.

    Best Regards

    October 29, 2020 at 11:42 pm #237198

    FunnyBee
    Participant

    Sure.Thank you!

    October 30, 2020 at 10:01 am #237268

    Elise Noromit
    Member

    Hello,

    All the slugs should be in Latin letters https://prnt.sc/v9zjc1 please delete these attributes and create with Latin slug. This is Woocoommerce functionality and our theme does not influence that.

    Best Regards

    October 30, 2020 at 1:46 pm #237335

    FunnyBee
    Participant

    Yes!
    The problem is completely solved after I put Latin letters in slugs!
    Thank you sooooo much!
    awesome!

    October 30, 2020 at 3:23 pm #237364

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)