Home › Forums › WoodMart support forum › Cart Button Color problem

Cart Button Color problem

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • October 30, 2020 at 7:50 am #237229

    devpos1107
    Participant

    Hi.
    I work with woodmart and help me.
    but the color of the cart button is disappeared without any reason.
    I hope to fast support because visiting many customers in the store.
    Thank you

    Attachments:
    You must be logged in to view attached files.
    October 30, 2020 at 8:31 am #237238

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached.

    Please make sure that you have set both the addresses the same under Settings >> General.

    Screenshot for Clarification: https://ibb.co/6RJ0chN

    Then clear the cache and check back.

    If the problem continues then deactivate all the third-party plugins and provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    October 30, 2020 at 8:40 am #237242

    devpos1107
    Participant

    Thank you for the reply
    The button is not working.

    Attachments:
    You must be logged in to view attached files.
    October 30, 2020 at 9:14 am #237252

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please provide me with the correct admin panel login details of the website to check it myself and help you out accordingly.

    Because the login details you provided are not working.

    Best Regards.

    October 30, 2020 at 9:16 am #237254

    devpos1107
    Participant

    Many Sorry

    October 30, 2020 at 10:05 am #237270

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third-party plugins activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third-party plugins and tell me with the permission to debug then we will troubleshoot with the theme plugins.

    Best Regards.

    October 30, 2020 at 10:18 am #237274

    devpos1107
    Participant

    Sorry, I can’t disable all plugins.
    And I think this is a CSS problem and issue made after installed Cloudflare.
    Maybe this is the problem doesn’t load CSS file customized by woodmart.(http vs https)
    Could you fix this problem?
    thank you

    October 30, 2020 at 10:32 am #237281

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry, but it is necessary to deactivate all the third-party plugins to troubleshoot the issue.

    Because we troubleshoot the issue only with the theme plugins. So please deactivate all the third-party plugins and tell me the permissions to debug then we will troubleshoot with theme plugins.

    Best Regards.

    October 31, 2020 at 3:57 am #237413

    devpos1107
    Participant

    Hi
    are you working on there?
    If you are possible, please help me quickly.
    Thank you.

    Attachments:
    You must be logged in to view attached files.
    October 31, 2020 at 7:09 am #237432

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached. Sorry, but we haven’t logged in to the website.

    We are waiting for you to deactivate all the third-party plugins and allow us to troubleshoot.

    Best Regards.

    November 2, 2020 at 3:14 am #237783

    devpos1107
    Participant

    Hi

    Attachments:
    You must be logged in to view attached files.
    November 2, 2020 at 7:24 am #237812

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry, but we didn’t understand what you are trying to ask because you sent only the screenshot.

    To Assist you further please deactivate all the third-party plugins activate the parent theme then provide the correct admin panel login details because the login details you sent before are not working.

    Regard’s.
    Xtemos Studios.

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)