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product remove not work on ajax , what’s wrong !

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • October 31, 2020 at 4:48 pm #237561

    m7mdkfr
    Participant

    hello,
    how are u?
    when i remove product from cart , it’s removed but with reload a for the page !
    not remove using ajax like the demo link !

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    October 31, 2020 at 5:03 pm #237566

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    October 31, 2020 at 8:17 pm #237585

    m7mdkfr
    Participant

    Thank you very much for your prompt response
    I took the same steps you told me but the same problem still exists!

    October 31, 2020 at 9:55 pm #237611

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the possibility to deactivate the plugins and switch to the parent theme for checking.

    Best Regards

    November 3, 2020 at 9:58 am #238157

    m7mdkfr
    Participant

    please check:
    https://lacosmetic.com/en/letmein

    =====
    and I’m have a nother problem ..
    not loading files css rtl !
    I’m using wpml to translate !

    November 3, 2020 at 2:46 pm #238299

    Elise Noromit
    Member

    Hello,

    I am checking the shopping cart, I remove the product and it is removed correctly https://gyazo.com/620bf54af205afaf633afca261667579

    Please clarify how can I reproduce the problem.

    As for the RTL, please check RTL styles in the WoodMart > CSS Generator and resave the file.

    Best Regards

    November 3, 2020 at 3:10 pm #238320

    m7mdkfr
    Participant

    Deleting from the cart page itself works through AJAX, but from any other page, if you delete from the dropdown, it does not delete by ajax, rather it does a reload of the page.

    Also, if you specify rtl from WoodMart > CSS Generator, page directions in Arabic and English, it is assumed that only direction in Arabic

    November 3, 2020 at 8:31 pm #238398

    Elise Noromit
    Member

    Hello,

    Please provide the page where you have the problem with the product remove.

    In addition, please provide two pages EN Ar where I can check the problem.

    Best Regards

    November 3, 2020 at 9:12 pm #238412

    m7mdkfr
    Participant

    You previously uploaded an image due to the problem, set !!
    i uploaded it again

    RTL Files are not placed if it is in Arabic!

    https://lacosmetic.com/ar/home/
    https://lacosmetic.com/en/home/

    https://lacosmetic.com/ar/privacy-policy/
    https://lacosmetic.com/en/privacy-policy/

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    November 4, 2020 at 10:20 am #238547

    Elise Noromit
    Member

    Hello,

    As for RTL: https://gyazo.com/2180bc34ce7e258c3991b2a24bb569af I see that content goes right on Arabic. If there are places where it does not provide the page and screen. I will tell you if it depends on our theme or other plugins.

    As for the shopping cart, please make the full backup of the site and update the site up to 5.3, if the problem still persists, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    November 4, 2020 at 11:25 am #238574

    m7mdkfr
    Participant

    Please watch this video to find out the problems
    https://www.loom.com/share/a376bed38e17499b9b537f09df249b66

    November 4, 2020 at 1:05 pm #238624

    Elise Noromit
    Member

    Hello,

    You need to delete CSS file in the CSS generator.

    CSS generator cannot be used with Multisite having both RTL and LTL.

    As for the shopping cart, please update the theme and deactivate all the plugins not related to the theme.

    Best Regards

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Viewing 12 posts - 1 through 12 (of 12 total)