Hello,
Thank you very much for choosing our theme and for contacting us.
Please provide your site admin access and product URL with the problem.
Advice, please, what I should check:
– thumbnails gallery – is there any problem now or not?
– sales price schedule with the countdown – is there any problem or not? Have you enabled this feature in the Theme Settings > Product page > Show/hide elements find and enable the option?
As for the WP bakery page builder. WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates in Appearance > Install plugins.
You will be able to get the recent version of the plugin as soon as we release the update, meanwhile, you can take the recent version of the plugin from your profile of the forum and follow these steps:
1. Make the full backup of your site.
2. Deactivate and delete the current version.
3. Upload the new version from your portfolio on this forum.
4. Upload and install in Dashboard > Plugins.
Best Regards
.
