WordPress Incompatibility with Upgraded theme
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Hi there,
I have recently purchased a new version of theme to upgrade it my word press website from 4 to 5.
Currently there is an error as per attachment on the website and my developer has asked me to contact you to fix this.
Also I will send you the email received from word press after upgrading the website theme as per below in private message,
Attachments:
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Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also, describe how exactly we can see this problem on your website.
Thank you in advance
Hi
Is that possible to send you access and you check and disable plugin?
My developer is working on different projects with her clients and do not have time at the moment.
I do appreciate that.
I sent you the details in private message
Hello,
Please, disable them temporarily and we will do a quick test. Also, describe how exactly we can see this problem on your website.
Regards
This is at the backend of my website and the website does not have a good speed and my developer advised to upgrade the version of website and now this error comes up on the website and speed
is still low and can see the error at the backend of website as per the attachment I shared with you.
And if you get into website backened, can see this error at the top of website.
I do not know how to disable the plugin, would you please do this by your self or do I have to have a developer to do that?
If you are talking about these errors so they are not actual problems and you can ignore them https://gyazo.com/e56e768991fe5e27ef59ac5a72c91b34
I am talking about this error at the top of backend of website shows in ORANGE colour and also WordPress emailed me and I sent you.
If this is not important then why WordPress warning me for this?
Attachments:
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Yes, we opened that error and checked. All these warnings can be ignored.
And the WordPress emailed you about some different error not related to the one shown on the screenshot. We don’t know how to see it on your website now.
Hi There
Since I did not have this error on website before and after upgrading theme this popped up.
So can you fix this please? or should I ignore it?
Does it have any harm on my website over long run?
Thank you
Hello,
These notices are not related to the theme update. You can simply ignore them since they will not harm your website.
Kind Regards
.
