Facebook and Google login does'nt work

This topic has 19 replies, 2 voices, and was last updated 4 years, 3 months ago by Artem Temos.

Viewing 20 posts - 1 through 20 (of 20 total)

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November 2, 2020 at 1:16 pm #237956

Lasgringas
Participant

Hi. How are you? I have problems with the authentication to enter / register with google and facebook.
I have followed the steps as the documentation indicates, but it does not work.
Could you help me please?
Best regards.

November 2, 2020 at 1:21 pm #237957

Artem Temos
Keymaster

Hi,

Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

Thank you in advance.

November 2, 2020 at 2:28 pm #237980

Lasgringas
Participant

Hi. Yes, of course.

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November 3, 2020 at 7:17 am #238113

Artem Temos
Keymaster

The Redirect URL for the Facebook APP is not correct. Please, take it from Theme Settings -> Login / Register section.

November 4, 2020 at 1:06 pm #238626

Lasgringas
Participant

Hi. Thanks a lot.
Google login it’s workin, but Facebook des’nt
Can you try to log in with facebook?
May be you can see the error.
Thanks.
Kind regards!

November 4, 2020 at 1:13 pm #238631

Artem Temos
Keymaster

Try to enable “Alternative method” in Theme Settings -> Login / Register.

November 4, 2020 at 1:19 pm #238634

Lasgringas
Participant

Thanks a lot.
I don´t have “Alternative method”
I have this ones: “Alternative social login buttons style” and “Alternative login mechanism”

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November 4, 2020 at 1:40 pm #238637

Artem Temos
Keymaster

Yes, we are talking about Alternative login mechanism, sorry.

November 4, 2020 at 1:53 pm #238638

Lasgringas
Participant

Hi. Now i have an error message
“Error establishing a database connection”

November 4, 2020 at 3:30 pm #238680

Artem Temos
Keymaster

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

November 9, 2020 at 11:36 am #240150

Lasgringas
Participant

Hi. How are you? I don’t understand what you are asking for. I have deleted the facebook app and started all over again. I have a question and that is where I can find it “Now, you should be able to see the Facebook login button on your account page and be able to login.
Note, that you will need to make your Application live to allow other visitors to use this function. You can find this option in your App’s settings -> App Review -> Make My website public ?. “As it says in the documentation.
Thanks a lot.
Best regards

November 9, 2020 at 12:04 pm #240156

Artem Temos
Keymaster

Hello,

Sorry, your question is not quite clear. Do you mean that you can’t find where you can send your APP for review on Facebook?

Regards

November 9, 2020 at 3:47 pm #240213

Lasgringas
Participant

at the end of this page: https://xtemos.com/docs/woodmart/faq-guides/configure-facebook-login/
It Says: “Now, you should be able to see the Facebook login button on your account page and be able to login.
Note, that you will need to make your Application live to allow other visitors to use this function. You can find this option in your App’s settings -> App Review -> Make My website public?”

What does that mean? I can’t find the options indicated in the document in my facebbok app panel.
That is, how do I make my application active?
Thanks a lot.
Best regards

November 9, 2020 at 3:59 pm #240214

Artem Temos
Keymaster

You can switch from development to live mode here https://gyazo.com/ac5f50a40ee1e927c8514842c9ab0302
Facebook has changed the way it works so we will update our documentation asap.

November 9, 2020 at 4:57 pm #240227

Lasgringas
Participant

Thanks a ot. I think it’s working now.
Thanks a lot.
I’ll let you know if something happen!
Kind regards!

November 10, 2020 at 7:10 am #240330

Artem Temos
Keymaster

Great, you are welcome!

November 10, 2020 at 12:11 pm #240436

Lasgringas
Participant

Hi. How are you?
Can I log in to Facebook or Google with a popup window without leaving the website?
Thanks a lot.
Best regards.

November 10, 2020 at 12:43 pm #240451

Artem Temos
Keymaster

Sorry, but there is no such functionality in our theme, unfortunately.

November 10, 2020 at 9:40 pm #240566

Lasgringas
Participant

It’s ok.
Thanks a lot!

November 11, 2020 at 7:40 am #240629

Artem Temos
Keymaster

You are welcome!
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