Home › Forums › WoodMart support forum › Timestamp order tracking

Timestamp order tracking

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • November 5, 2020 at 11:29 am #239015

    dirkspijkerman
    Participant

    Hi,

    Currently there is no timestamp (update history) when using the order tracking function.

    Example:
    1. Order is processed on 1st November
    2. Order is completed on 3rd November

    Tracking says: Order is currently completed.

    This means the customer doesnt know when his order was shipped which is a bit unfortunate.

    Is there a function to show the time when the order status has been changed?

    Kind regards

    November 5, 2020 at 9:00 pm #239196

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)