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Can't show the Slider Revolution modules in dashboard

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 8, 2020 at 2:47 pm #239913

    [email protected]
    Participant

    Hello sir,

    Here I am facing an issue with the Basel theme. I am unable to show the modules in the Slider Revolution in the wp dashboard. The slider is working in the front end but can’t do any editing in the backend.
    Here I am also sharing the credentials.

    Please check the issue why it is happening and fix it as soon as possible.

    Thanks,
    Anoop

    November 8, 2020 at 4:20 pm #239943

    [email protected]
    Participant

    Hello sir have any update on below ticket?????

    November 8, 2020 at 4:22 pm #239944

    [email protected]
    Participant

    you can disable any plugin to fix this problem and update me.

    November 8, 2020 at 9:30 pm #239989

    Elise Noromit
    Member

    Hello,

    Sorry for the delay. We need more for checking. I have checked the slider without plugins and on the parent theme, it does not work. You are right. Now we need to detect if our theme causes the problem.

    Please confirm the permit to check on any other default theme.

    Best Regards

    November 8, 2020 at 10:02 pm #240001

    [email protected]
    Participant

    Yes you can it any other default theme. Please go ahead. I already told you you have full rights.

    November 9, 2020 at 2:31 am #240026

    [email protected]
    Participant

    Hello Sir what is the update on the below ticket? also here I am unable to enable the navigation option.

    http://prntscr.com/vfttj6

    Please check and let me update.

    Thanks,
    Anoop

    November 9, 2020 at 3:28 am #240030

    [email protected]
    Participant

    Also here I am unable to see the additional page and Basel import option in Basel menu on the left side.
    https://jefaclothing.com/1/
    http://prntscr.com/vfuff3

    http://prntscr.com/vfuep8

    November 9, 2020 at 7:49 am #240093

    [email protected]
    Participant

    Hello sir,

    What is the update on the below ticket??

    Thanks,
    Anoop

    November 9, 2020 at 8:36 am #240102

    Elise Noromit
    Member

    Hello,

    You have disabled “Enable Dummy contact import functionality” in the Theme Settings > Other. https://prnt.sc/vfxqpl

    As for the slider I have checked You use the image with the text and it is not edited. Try to add a background image and then add the text in layers it works: https://gyazo.com/3f730a96dd05bfaebe9ef8fb3a9bec29 and https://prnt.sc/vfy8b1

    Please check.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)