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Some sizes doesn't show up

Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 10, 2020 at 12:42 pm #240449

    ippo
    Participant

    Hello,

    I ve got a small problem with the sizes of some products not appearing in preview as others do. I dont know if its a theme related problem cause i think it uses variation swatches but nevertheless can you tell me if you can help or know what causes it?

    I have attached a pic.

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    November 10, 2020 at 7:11 pm #240539

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.

    Best Regards

    November 12, 2020 at 2:06 pm #241066

    ippo
    Participant

    Deactivated all 3rd party and still does it.

    November 12, 2020 at 11:25 pm #241159

    Elise Noromit
    Member

    Hello,

    Please increase inventory more than 2 times in each variation and check.

    Best Regards

    November 13, 2020 at 8:15 am #241233

    ippo
    Participant

    I checked in a product but doesn’t change. In those that works not all have more than 2 or 1 in some. Is there a limit to the products that this feature is shown? (maybe stupid question)

    November 13, 2020 at 1:30 pm #241314

    Elise Noromit
    Member

    Hello,

    Please provide FTP access to the private area we shall check deeper.

    Best Regards

    November 13, 2020 at 1:46 pm #241322

    ippo
    Participant

    Here you go!

    November 16, 2020 at 7:24 am #241825

    Artem Temos
    Keymaster

    You need to disable the custom attribute for those products here https://prnt.sc/vjuswz

    November 17, 2020 at 9:23 am #242208

    ippo
    Participant

    Great, thank you!

    November 17, 2020 at 10:35 am #242231

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)