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WPbakery is not working

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • November 11, 2020 at 4:35 pm #240832

    mehedi0636
    Participant

    WPbakery is not working

    November 11, 2020 at 6:34 pm #240857

    Elise Noromit
    Member

    Hello,

    Thank you for choosing our theme and contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.

    Best Regards

    November 13, 2020 at 10:59 am #241270

    mehedi0636
    Participant

    I have already done it. i can not fix the problem! can u help me?

    November 13, 2020 at 7:54 pm #241377

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the permit to deactivate the plugins not related to the theme for the while of checking what may take about 15 minutes.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)