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lazyload not work for 360 degree

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 14, 2020 at 10:44 pm #241639

    mohamed
    Participant

    Hi

    lazyload not work for 360 degrees on desktop only, but work well on mobile
    please help me to solve it on the desktop.

    thanks

    November 15, 2020 at 10:17 am #241683

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.

    Best Regards

    November 15, 2020 at 3:53 pm #241715

    mohamed
    Participant

    I’m giving you admin access

    November 15, 2020 at 10:22 pm #241774

    mohamed
    Participant

    Hi

    I’m doing it deactivate one be one but the problem still fount it
    please help me to solve this problem

    I’m giving you admin access

    November 16, 2020 at 10:48 am #241896

    Elise Noromit
    Member

    Hello,

    Please provide a video screen for the problem.

    Best Regards

    November 16, 2020 at 1:05 pm #241990

    mohamed
    Participant

    Hi

    my problem 360 lazyload not work on desktop, 360 picture load with page load without open it, this problem not able to take for it screenshot.

    Best Regards

    November 16, 2020 at 4:16 pm #242052

    Elise Noromit
    Member

    Hello,

    Now we see, we shall fix this issue in our nearest update.

    Best Regards

    November 17, 2020 at 12:30 pm #242276

    mohamed
    Participant

    thanks for replay

    I have now WoodmartVersion: 5.3.4 next version this version solved the problem or the next update will fix it.

    November 17, 2020 at 2:30 pm #242324

    Elise Noromit
    Member

    That is fine. If you have any questions please feel free to contact us.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)