Home › Forums › WoodMart support forum › Header Problem after clean install

Header Problem after clean install

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • November 14, 2020 at 11:53 pm #241641

    axander44
    Participant

    Hello,
    I decided to do a clean installation before I started importing my products.
    I installed the theme exactly as shown here: https: //xtemos.com/docs/woodmart/installation-process/installation-video-tutorial/

    with the latest version downloaded on 14/11/20.
    The result is as it is at the moment. I can’t change the color of the top bar of the header. 3 times I tried to install from scratch and the result is the same. There may be other problems but I didn’t look I stopped until I found out why it works so.

    November 15, 2020 at 3:59 pm #241716

    Elise Noromit
    Member

    Hello,

    I see you have not added your content to the site. Can you remove all and provide net WordPress installation, I will try to install and change.

    Best Regards

    November 15, 2020 at 4:05 pm #241718

    axander44
    Participant

    Ready.
    Now the installation is completely pristine.

    November 15, 2020 at 6:33 pm #241751

    Elise Noromit
    Member

    Hello,

    I have reinstalled and it is the same, we need time to check deeper, I will get back to you soon.

    Best Regards

    November 15, 2020 at 6:58 pm #241760

    axander44
    Participant

    Hello,
    Thank you!
    I will wait and be available if I have to help.

    November 16, 2020 at 8:48 am #241874

    Elise Noromit
    Member

    Hello,

    We have checked and see that the reason is incorrect URL format in Dashboard > Settings > General: http://prntscr.com/vjvfzj you need insert HTTPS, this is the reason why it did not work correctly:http://prntscr.com/vjvgam

    Best Regards

    November 16, 2020 at 10:06 am #241888

    axander44
    Participant

    Hello,

    Thank you very much.

    By default WordPress is installed with this setting at least for me.
    Do I need a reinstallation or is everything ok at the moment?

    November 16, 2020 at 2:55 pm #242039

    Elise Noromit
    Member

    Hello,

    The URL should be changed in the Database. Please contact your host support to solve that. I see you changed the URL and the site is down, as soon as you insert the correct URL site is back again.

    Best Regards

    November 17, 2020 at 8:51 am #242197

    axander44
    Participant

    Hello,
    I haven’t changed anything in the database, but I think everything is fine right now.
    Thank you for a well done theme.

    November 17, 2020 at 10:36 am #242232

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)