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I cannot add text to top bar

Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 16, 2020 at 6:19 am #241797

    maryamk
    Participant

    Dear Woodmart theme,
    I’m having a strange issue with the top bar in header builder, I can add any elements like logo, html blocks and others. However, when I ever try adding a text the page just shows an empty gray screen and cannot add anything ..
    please see the screenshots I’ve included

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    November 16, 2020 at 8:34 am #241862

    maryamk
    Participant

    Hello again,
    see the attachment please.
    you can see a thin line within the homepage .. how to remove it?

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    November 16, 2020 at 9:06 am #241878

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) For the topbar please try re-adding the content then clear cache and check back. If the problem continues then deactivate all the third-party plugins and provide with the admin panel login details to check it myself and help you out accordingly.

    2) I have visited your website. It seems that there is a border added to the above row. Please edit the row and try removing any border used. Then clear the cache and check back.

    Best Regards.

    November 16, 2020 at 10:56 am #241900

    maryamk
    Participant

    ok it worked ..
    however, the icons of WhatsApp and email are shown just on homepage, and disappear on all other pages
    see the screenshots please

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    November 16, 2020 at 12:15 pm #241954

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached.

    Please navigate to Theme Settings >> Performance >> CSS. And set the font-awesome library to always use.

    Screenshot for Clarification: https://prnt.sc/vk0ocs

    Then clear the cache and check back.

    Best Regards.

    November 17, 2020 at 5:25 am #242146

    maryamk
    Participant

    It works now
    thank u so much

    November 17, 2020 at 5:55 am #242148

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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