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WP Bakery vs Woodmart elements

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  • November 19, 2020 at 8:28 am #242801

    [email protected]
    Participant

    Hello,

    Since updating to the last versions of WordPress (5.5.3), Woodmart Theme (5.3), and WP-Bakery (6.4.2) I found some issues in editing pages using backend editor, namely the editor not recognizing theme elements like carousels or titles (screenshot attached). Could you please help me fix them?

    Regards,
    Andreea

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    November 19, 2020 at 11:08 am #242849

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third-party plugins and then provide me the correct admin panel login details of the website to check it myself and help you out accordingly.

    Because the login details you provided are not working.

    Regards.
    Xtemos Studios.

    November 19, 2020 at 11:47 am #242861

    [email protected]
    Participant

    Hi,

    All plugins, except theme related are disabled.

    November 19, 2020 at 12:21 pm #242876

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and checked that the content is disturbed only on the homepage and all other pages are fine.

    Please try re-adding the elements and then clear cache and check back.

    Best Regards.

    November 19, 2020 at 12:24 pm #242879

    [email protected]
    Participant

    I’ll try what you’ve recommended. Thank you!

    November 19, 2020 at 12:44 pm #242887

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I am marking the topic as closed if you have any issues then create a new topic.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)

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