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Add several products to the shopping cart

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  • Author
    Posts
  • November 19, 2020 at 3:18 pm #242924

    snygo
    Participant

    Hello,

    when i am on a category page, the + does not allow me to add multiple products to the shopping cart. But if I put a product into the shopping cart, I can click the + button.

    What can be the reason for this?
    It works on the other pages.

    Thanks for the help
    Andreas

    November 19, 2020 at 4:57 pm #242941

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.

    Best Regards

    November 25, 2020 at 2:56 pm #244735

    snygo
    Participant

    Hey,

    thank you for the info!
    I have found out that this Facebook Woocommerce Pixel – Plugin causes the problems. It seems to be a bit incompatible. Is there a solution?

    Thanks and greetings
    Andreas

    November 25, 2020 at 9:59 pm #244819

    Elise Noromit
    Member

    Hello,

    Unfortunately, we do not have a solution, please contact the plugin support, what they suggest.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)