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Woocommerce product page preview button not working

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  • #244056

    CV
    Participant

    Hi Support, I need your help I currently upgrade Woomart’s latest version after upgrading the Woocommerce product page “preview changes” button not working properly can you please check this one what issue with that.

    I try to disable all plugins but still remain same.

    I am waiting for your response.

    Thanks

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    #244088

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #244093

    CV
    Participant

    Hi Support, I did that one on the default theme and Woocommerce Storefront there it’s working but when I activate the Woomart theme then it’s not working.

    #244094

    Artem Temos
    Keymaster

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #244095

    CV
    Participant

    I don’t disable all the plugins because its need on a website I will send you website backend details so you can check

    #244096

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #244098

    CV
    Participant

    I did that one please check this link

    login details remain the same.

    #244110

    Artem Temos
    Keymaster

    We have disabled plugins and it seems to work well now. Please, check from your side.

    #244113

    CV
    Participant

    Can you please tell me which plugins having this issue I am not a technical person that’s why please help me with this?

    #244134

    CV
    Participant

    I found the issue that one is the “WooCommerce Square” plugin what should I do if plugins conflict with WordPress platform?

    #244143

    Artem Temos
    Keymaster

    In this case, you need to contact your plugin’s developers for help since it is not related to our theme.

Viewing 11 posts - 1 through 11 (of 11 total)