WoodMart header builder Not Save

This topic has 7 replies, 3 voices, and was last updated 5 years, 1 month ago by Artem Temos.

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November 28, 2020 at 7:44 am #245530

Md.leon
Participant

hello.
anyone help me. when I any change or any update then, I save my update they can not upload or save. showing some massage (loading..Please wait…….) can anyone help me.

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November 28, 2020 at 10:25 am #245576

Aizaz Imtiaz Awan
Keymaster

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :)

I saw the screenshot you attached.

This issue may be connected to the PHP max input vars limit parameter in your web server configuration. You can check the current value for this parameter in your Dashboard -> WooCommerce -> System status. Usually, this parameter is not allowed to be changed on shared hostings so you will need to contact your service providers and ask to increase this limit. The recommended value for this is 5000

If the problem still continues then deactivate all the third-party plugins and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.

Regards.
Xtemos Studios.

November 28, 2020 at 1:50 pm #245637

Md.leon
Participant

thanks for the response I update All PHP parameters to 6000. but still, have the problem.

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November 30, 2020 at 6:47 am #245944

Aizaz Imtiaz Awan
Keymaster

Hello,

I saw the screenshot you attached.

Please deactivate all the third party plugins not related to the theme and provide admin panel login details of the website with the permissions to debug then we will troubleshoot with the theme plugins.

Best Regards.

December 3, 2020 at 5:29 pm #247447

Md.leon
Participant

Places find all Bags in this theme and solved it…

December 4, 2020 at 8:35 am #247645

Artem Temos
Keymaster

Hello,

Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help.

Kind Regards
XTemos Studio

December 4, 2020 at 3:40 pm #247873

Md.leon
Participant

Hi. Artem Temos

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December 4, 2020 at 3:42 pm #247875

Artem Temos
Keymaster

It is definitely something related to the server. We have a lot of similar requests that usually resolved with mod_security disabling. Contact your hosting and ask to check that request.
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