Demo not imported successfully
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Hi i have installed and imported base grocery demo.
But it’s not working and lot’s off error i am getting
checkout page and menu also not working.
please fix this issue and everything should be look like your grocery demo
Hello,
Thank you very much for choosing our theme and for contacting us.
If you are installing the theme from scratch, please remove all, provide the net WordPress installation, advise what builder you would like to use,
If it was an existing site, restore it and provide access.
Best Regards
But it’s a new site
i just installed wordpress + woocommerce and installed your them.
i created a news site and installed a fresh wordpress with woocommerce and installed your them.
everything was okey during import
Hello,
Please provide your site admin access to the private area.
Best Regards
see the private area please.
i provided all information
Hello,
Please remove all and provide me with the net WordPress installation I will install and upload the demo.
It seems you have installed something incorrectly.
Best Regards
Hi I have installed a fresh copy of wordpress.
credentials in private content part
please fix this issue
Hello,
There is no option to add mew theme https://prnt.sc/vvpc7o provide the full rights, please.
Best Regards
please visit again with previous credentials
now it’s okey.
Hello,
I have installed the theme and uploaded the demo. Please check.
Best Regards
Thanks you very much
one more problem
menu is not working. when i add menu it’s not showing. please fix this
but can you tell me please what was the issue ?
HI one more issue
1# showing whole page like iframe in product description
2# no option to change payment type image
(check attached image for details)
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update : i have fixed menu issue
Hello,
Please clear the field in the After adding to cart in the Theme Settings > Product page.
Best Regards
i have changed the setting
but not worked for me.
Hello,
I have removed the shortcode: https://prnt.sc/vwwvic the block has gone https://prnt.sc/vwwvxh
If you want to remove the shipping and delivery, remove the code from the Theme Settings > Product page > Tabs > Addtional tab -remove all.
Best Regards
Thanks but i wanted description like your demo.
and how to edit those fields ??
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Hello,
Please have a look at the screen: https://prnt.sc/vxc5ok
You can configure the accordion in the Theme Settings > Product page > Tabs.
Best Regards
.
