Look, I know that it’s hard to fix something that you don’t see, and I know that you guys have a lot on your plate. I understand that. But understand that we have to fix the problem as we are living from this site. + It’s top of the session for us. So you see why it’s urgent to fix this problem.
As I said, the problem keeps occurring… if the time you tested was successful or not. I have multiple reports from customers, hotjat snaps that show customers having trouble adding to cart and leaving the site and on two of our computers showing the error and the console showing the error code.
I’ve narrow it down to the carousel and tested all plugins and modifications for the cause. The only plugins left were Elementor, Elementor Pro, Woocomerce, and Woodmart core.
So I’ve done really all I can to make to help with resolving the problem. Now it’s your turn as the error seems to be theme related.
Tell me what else can I provide you so that you can debug the problem?
Maybe: When I wanted to error to occur, I went through multiple variable products and refreshed the page multiple times. It seems that when I went on a fresh site, the error was there. But when I refreshed the same site, the error was gone.
+ We have the code that the console displays. Cant, you debug with that?
.
