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Images missing after initial demo import

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  • #248976

    dkon
    Participant

    Hello guys,
    I recently installed Woodmart on a fresh wordpress version. I fully imported the default version and the demo “cosmetics”. But it seems like nearly all images are missing – and I don’t mean placeholder images. I already tried reimporting but those images are still mising. What is also strange is, that during the “Demo versions”-import, the import is already finished after 10%.

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    #249007

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    The images (placeholder images) could fail to upload due to PHP max input vars limit parameter in your web server configuration. You can check the current value for this parameter in your Dashboard -> WooCommerce -> System status. Usually, this parameter is not allowed to be changed on shared hostings so you will need to contact your server providers and ask to increase this limit. The recommended value for this is 5000.

    Best Regards

    #249094

    dkon
    Participant

    Hello guys, thank you for the fast reply. No that does not seem to have been the case. I completely reinstalled WordPress and set the recommended value for PHP max input vars limit to 5000. Then I started the import again. Still no images are being imported.
    Apartently I had to set the rights to the wp-content/uploads-folder to 755.

    Now it shows all the images.

    #249251

    Hello,

    I am checking your site now I see images https://gyazo.com/f9c09ee14e47af0aafa07db0c165f0e9

    Please clear the browser cache and check again, if you see the problem, let me know the page URL,

    Alternatively, provide me with access to the fresh WorPress installation I will reinstall.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)