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ISSUES APPEAR WHEN CHOOSING THE ARABIC LANGUAGE
- This topic has 12 replies, 2 voices, and was last updated 5 years, 1 month ago by
Elise Noromit.
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AuthorPosts
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December 10, 2020 at 5:03 pm #249679
m85turkiParticipantWhen I change the language and go to the MY ACCOUNT page in ADDRESSES tab and ACCOUNT DETAILS tab
No content appears, it goes to page 404December 10, 2020 at 7:48 pm #249735
Elise NoromitMemberHello,
Have you created the translation for the My account page?
Best Reregards
December 10, 2020 at 8:28 pm #249751
m85turkiParticipantYes
December 10, 2020 at 9:18 pm #249770
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Best Regards
December 10, 2020 at 10:23 pm #249791
m85turkiParticipantcheck private content
December 10, 2020 at 10:24 pm #249792
m85turkiParticipantkindly check private content
December 11, 2020 at 12:23 pm #249977
Elise NoromitMemberHello,
Please check the credentials, I cannot login.
Best Regards
December 11, 2020 at 3:47 pm #250093
m85turkiParticipantKindly check again
December 11, 2020 at 11:09 pm #250179
Elise NoromitMemberHello,
I change the language of the page being in My account and it works. https://prnt.sc/w0v36l
I am going to My Account from the home page being in the Arabic version of the site and it works.
Best Regards
December 12, 2020 at 11:00 am #250298
m85turkiParticipantHello,
MY ACCOUNT page in ADDRESSES tab, ACCOUNT DETAILS tab and logout button.
check attached imageAttachments:
You must be logged in to view attached files.December 12, 2020 at 3:28 pm #250368
Elise NoromitMemberHello,
Your site is based on Elmentor, disable WP bakery page builder.
Then deactivate all the plugins not related to the theme (excepting WPML base package) and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
December 12, 2020 at 5:31 pm #250390
m85turkiParticipantHello,
The problem still exists, nothing has changed.
You can try on your own. I took a backup copy and the site is under construction.
Please accelerate in solve the problem.December 14, 2020 at 8:56 am #250767
Elise NoromitMemberHello,
We have checked several times I cannot cath the problem with our theme.
Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.
Best Regards
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