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after updating wordpressv ersion bakery page buider it shows blank page

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 10, 2020 at 7:05 pm #249716

    zack26
    Participant

    every time we try to edit a page or anything using bakery page builder it keeps loading and give us blank page, after updating our wordpress version,

    thanks to assist us please making it work as soon as possible because all our pages were made using the plugin,

    Best regards

    December 10, 2020 at 8:43 pm #249753

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    December 14, 2020 at 1:24 pm #250854

    zack26
    Participant

    Hello dear support,

    I already did before i started the topic i desactivated the plugin not related to the theme but it still not working,

    Please do the we are blocked right now we need to change pages but all of them are made using bakery.

    Best regards

    December 14, 2020 at 8:13 pm #250964

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)