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after clicking last product tab the page scrolled up

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • December 11, 2020 at 7:14 pm #250148

    k7ngusha
    Participant

    hi

    after clicking last product tab the page scrolled up
    cant i fix it?

    thanks

    December 11, 2020 at 11:14 pm #250182

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme for the while of checking what may take up to 15 minutes.

    Best Regards

    December 13, 2020 at 11:20 pm #250660

    k7ngusha
    Participant

    thanks for response

    December 13, 2020 at 11:41 pm #250662

    k7ngusha
    Participant

    i cant edit posts here?

    December 14, 2020 at 1:33 pm #250856

    Elise Noromit
    Member

    Hello,

    Please provide your login URL.

    Best Regards

    December 14, 2020 at 1:38 pm #250858

    k7ngusha
    Participant

    here thanks

    December 14, 2020 at 2:09 pm #250873

    k7ngusha
    Participant

    i dont know why but mobile sticky header and promo wont work altough they both on

    any help please?

    December 15, 2020 at 9:45 am #251073

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and update the theme and all the related plugins, then deactivate the plugins related to the product tabs and layout grid, check the issue.

    Best Regards

    December 15, 2020 at 12:49 pm #251149

    k7ngusha
    Participant

    Fixed! thank you. glad for purchase.

    December 15, 2020 at 4:25 pm #251202

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)