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Elementor – Header error

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  • December 13, 2020 at 2:34 pm #250538

    Anders
    Participant

    cant create header or footer, or in general archive, dynamic pages with elementor.
    gives the error The_content error.
    tried disabled everything, so only elementor and pro is active, still a problem.

    only works if i move away from your theme, then it works perfectly, no matter plugins is active.

    December 14, 2020 at 7:04 am #250703

    Artem Temos
    Keymaster

    Hello,

    The link you provided doesn’t work for us. Please, provide your current admin access so we could check.

    Kind Regards

    December 14, 2020 at 7:07 am #250706

    Anders
    Participant

    ill try again

    December 14, 2020 at 7:27 am #250718

    Artem Temos
    Keymaster

    We don’t see any problems with the Elementor builder now. Please, send us a step by step instruction about how to reproduce it. Also, provide us with some screenshot of the problem.

    December 14, 2020 at 7:33 am #250722

    Anders
    Participant

    check video

    December 14, 2020 at 7:41 am #250726

    Artem Temos
    Keymaster

    Please, switch to the parent theme and test how it works.

    December 14, 2020 at 9:01 am #250769

    Anders
    Participant

    if we do that, it works.
    Now what would be best to do.
    we have so much custom coding for the shop part in our child theme.

    could we switch to the parent theme, do our thing with the header and then save it and enable it and then go back to child thenme?

    December 14, 2020 at 9:43 am #250780

    Artem Temos
    Keymaster

    Sorry, but we can’t advise you in this situation. All the code you added to your child theme is not related to our theme and its maintenance is out of our support scope.

    December 14, 2020 at 11:08 am #250805

    Anders
    Participant

    but can i create a header withe elementor with the parent theme active and then go back?

    December 14, 2020 at 12:08 pm #250822

    Artem Temos
    Keymaster

    Yes, you can try this workaround.

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Viewing 10 posts - 1 through 10 (of 10 total)