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"add-to-cart" Class Missing

Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 15, 2020 at 5:19 am #251014

    Chris
    Participant

    Hello,

    In my store the Facebook pixel event “AddToCart” is not firing. I’m facebook for woocmmerce. Any help/suggestions?

    December 15, 2020 at 7:23 am #251038

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    December 16, 2020 at 5:40 am #251301

    Chris
    Participant

    As per my check the pixel event “AddToCart” Only works on quick view add to cart (https://prnt.sc/w3nvnf)anchor tag only. If one product have options of select options (https://prnt.sc/w3nwh3)it doesn’t work because there is button not anchor tag. And same for other pages and single product page as well.

    And I believe there is a class missing which fires pixel event “AddToCart”. I hope above is helpful.

    Please let me know if you need further information.

    Thanks.

    December 16, 2020 at 8:39 am #251352

    Artem Temos
    Keymaster

    Have you tested this function with a default WordPress theme? The “Add to cart” button is generated by the WooCommerce plugin and our theme doesn’t influence it.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)