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Play video with cover

Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 17, 2020 at 8:57 pm #251884

    [email protected]
    Participant

    Hello guys,

    I have a product page ( link in private content ) that has a video at the top with a cover image.

    When I click play, it removes the cover but it doesn’t play the video straight away, I have to click again.

    Is there a way to fix this ?

    Thanks,
    Adrian

    December 17, 2020 at 10:56 pm #251941

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area. I will check this product.

    Best Regards

    December 23, 2020 at 9:26 pm #253404

    [email protected]
    Participant

    Hello Elise,

    details are on the private area

    Regards,
    Adrian

    December 24, 2020 at 1:09 am #253424

    Elise Noromit
    Member

    Hello,

    Please add your video here: https://prnt.sc/w8t4hr

    The icon would appear on the main product image. However, I do not see it on your product page. Enable it.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)