Home › Forums › WoodMart support forum › Cart and Checkout not working

Cart and Checkout not working

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • December 20, 2020 at 12:03 am #252449

    tremimi
    Participant

    Hello,

    the Cart and Checkout Pages are not working. If you want to go to these site, from cart icon or directly with link, you will be redirected to the homepage. Ive set it correctly in the Woocommerce -> Settings. Also the shortcodes are correct.

    Can you help me?

    December 20, 2020 at 10:32 am #252476

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    December 20, 2020 at 12:00 pm #252487

    tremimi
    Participant

    Hello,

    yes with Storefront Cart and Checkout works 🙂

    December 20, 2020 at 2:47 pm #252504

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    December 20, 2020 at 3:11 pm #252514

    tremimi
    Participant

    Hello,

    i have deactivated every plugin, cart and checkout still not working.

    December 20, 2020 at 6:23 pm #252535

    tremimi
    Participant

    Update:

    As soon, as i set Cart and Checkout as defaul (WooCommerce -> Settings), they will be redirected to Homepage. If i remove them as default you can open them normally.

    A friend of mine found a 302 redirect. Maybe it will help you:

    Attachments:
    You must be logged in to view attached files.
    December 20, 2020 at 10:23 pm #252592

    Elise Noromit
    Member

    Hello,

    Your product page does not have Add to cart button, how can I add the product to the cart?

    Please confirm the permit to deactivate the plugins not related to the theme. I suspect, that the additional plugins cause the problem.

    Best Regards

    December 20, 2020 at 10:37 pm #252600

    tremimi
    Participant

    Hello,

    if the additional plugin causes the problem, why everything works then with Storefront? 🙂

    YOu can deactivate plugins, dont delete them please.

    Screenshot you can see errors related to theme.

    Attachments:
    You must be logged in to view attached files.
    December 21, 2020 at 2:21 pm #252804

    Elise Noromit
    Member

    Hello,

    Please disable the catalog mode in the Theme Settings > Shop page > Catalog mode.

    Best Regards

    December 21, 2020 at 2:59 pm #252817

    tremimi
    Participant

    Thanks a lot !!!!

    December 21, 2020 at 8:59 pm #252890

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)