Multiple Product Page Problems in Safari
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Hi,
i renewed my support because there is a huge problem on my e-commerce site.
If i use “Safari” as website browser
Problem #1:
the attributes on the variable products cant be selected.I have to hit the add to cart button to make it selectable.
Problem #2:
only single photo of the product can be showed…..before hitting the add to cart button without selecting any attributes.
Problem #3:
if you select any product and got in to the product page, you wont be able to call out the mobile menu….
Please help
thank you very much !
Audrey
problems found, in attached picture
Please open the attached picture to see the problem
Hello,
Please check the credentials I can not log in.
Best Regards
Hello,
You have not added images to variations: https://gyazo.com/4a71aa50456b6d680a5521ccef627f56
Please read and follow the instruction on how to configure the swatches: https://xtemos.com/docs/woodmart/variable-products-swatches/
Best Regards
hello,
i am very disappointed with the support…
its not the image problem that cause the swatches can not use….
i have paste a link down in private section, you can see that in mobile safari, in product page, photos of the product can not show, and swatches is not functioning…
and even menu can not use in single product page….
but you only give me one respond ….. and its not even the solution…
please give me the solution to each problem , thank you!
Hello,
Single Product has JS error http://prntscr.com/w7ufdm that is caused by one of the cache plugins.
Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
.
