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Woodmart WP Bakery stopped working

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #253008

    ahuva
    Participant

    Hi
    I am trying to build pages with WP-Bakery on my website.
    The changes I am making are not being saved and there are a lot of errors in the console.
    I tried installing the new versions of the plugin and theme but it didn’t help.
    This is the main error I get:

    Uncaught RangeError: Maximum call stack size exceeded
    at window.__ (vue-bootstrap.js:4708)
    at window.__ (vue-bootstrap.js:4708)
    at window.__ (vue-bootstrap.js:4708)
    at window.__ (vue-bootstrap.js:4708)
    at window.__ (vue-bootstrap.js:4708)
    at window.__ (vue-bootstrap.js:4708)
    at window.__ (vue-bootstrap.js:4708)
    at window.__ (vue-bootstrap.js:4708)
    at window.__ (vue-bootstrap.js:4708)
    at window.__ (vue-bootstrap.js:4708)

    Thanks!

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    #253107

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, and provide your site admin access to the private area.

    If you cannot keep the site without the plugins confirm the permit for us to deactivate the plugins for the while of checking what may take up to 15 minutes.

    Best Regards

    #254027

    ahuva
    Participant

    Hi
    I deactivated all the plugins that are not related but the problem still occurred.
    The problem doesn’t occur when switching to a different theme – like Twenty Nineteen.
    So it looks like the theme is what causes the problem. (The problem occurs also when using parent theme)
    Please help ASAP

    #254073

    Hello,

    We have deactivated all the plugins and the problem has gone: http://prntscr.com/wbd642

    Please deactivate all the plugins not related to the theme and check the issue, then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #254131

    ahuva
    Participant

    so now I activated all the plugins one by one and the error doesn’t occur
    the problem is that it was done on the staging site
    but on the real site I can’t deactivate all plugins and activate them again
    any idea what the problem can be?
    what is causing this problem?

    #254187

    Hello,

    You need to detect which plugin causes the problem on your staging site and then you will deactivate it in your live site and there would no need to deactivate all on the live site.

    The only way to detect is 1) deactivate all excepting those I show on the screen, 2) activate one by one checking the issue.

    If everything works and you cannot detect it, try to deactivate all on your live site in the moment when there is the least number of visitors and check.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)