WoodMart templates library not loading
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How to add demo template?
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Hello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
It should work.
Best Regards
Not working, Same problem.
Hello,
Please provide your site admin access to the private area.
Best Regards
Hello,
You should have deactivated all the plugins in the Appearance > Install plugins, but you had not done.
I have deactivated and the template library works: https://gyazo.com/66c409400122fa8e35c3c6c5ec81c149
Best Regards
Hello,
Please disable Elementor and Classic editor, your site is on WP bakery page builder, the theme does not work on both builder at the same time.
I mean you need to deactivate the plugins in the Dashboard > Plugins.
Best Regards
Are you kidding me? Both of them are deactivated but still not working.
Sorry, we tested with the Backend editor only. Please, check how it works when you click the button on the toolbar https://prnt.sc/wc9zxk
One of the buttons seems to be broken now and we will fix it in our next update.
As we have solved the problem, would you be so kind and change your review on ThemeForest?
Thank you for understanding.