SVG Problem

Hello,

Please open your SVG file with some editor like Sublime Text or default system text editor and add height and width attributes to your <svg> tag like it is shown on the screenshot https://gyazo.com/83fd36b0bb9628bb1aed2bd3d5d063c5

Then upload the file back to the dashboard. Then clear cache and check back.

If you are still unable then provide the admin panel login details of the website to check it myself and help you out accordingly.

Regards.
Xtemos Studios.

Hello,

The height and width of the SVG file are not mentioned, that’s why it has not appeared in most cases.

So that’s why I asked you to open your SVG file with some editor like Sublime Text or default system text editor and add height and width attributes to your <svg>tag like it is shown on the screenshot https://gyazo.com/83fd36b0bb9628bb1aed2bd3d5d063c5

Then upload the file back to the dashboard. Then clear cache and check back.

If the issue still continues then provide with the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

Hello,

I saw the screenshot you attached.

Now save the file and try reuploading the file to your website and check after clearing the browser cache.

Best Regards.

Hello,

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Regards.
Xtemos Studios.

Hello,

Sorry but the login details you provided are not working please provide me with the correct admin panel login details to check it myself and help you out accordingly.

Best Regards.

Hello,

I have logged into your website and uploaded a new SVG file and it is working absolutely fine.

This clears that the issue is not with our theme issue is with the SVG file you are using. Please try uploading different SVG files then clear cache and check back.

Screenshot for Clarification: https://prnt.sc/wc29nv

Best Regards.