Home Forums Basel support forum ICON MISSING & STICKY HEADER NOT WORKING WELL

ICON MISSING & STICKY HEADER NOT WORKING WELL

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #254192

    hafizainal
    Participant

    Hello,

    I have a two problem with my site.

    1. The Missing Icon.
    Sometimes the icon didn’t shows how it supposed to be. Please refer to the screenshot that I attached. I’ve search the same problem in this forum regarding this topic and it didn’t solved the problem. I do checked the WordPress Address (URL) & Site Address (URL) both are correct (https://www.mydomain).

    2. Sticky Header is not working well in phone
    Second problem is the sticky header is not working well on phone display. But when I view in desktop, it is functioning well.

    Thank you in advance.

    Regards,
    Hafiz.

    Attachments:
    You must be logged in to view attached files.
    #254287

    Hello,

    Please check Dashboard > Settings > Genera > site URL: if your site is https://… it should be the same URL there.
    In addition, sit with www and without www may cause the problem.

    Please provide your site admin access to the private area I will check the header.

    Best Regards

    #254308

    hafizainal
    Participant

    Hi Elise, please check the header in my site. Thanks

    #254430

    Hello,

    Please clear the browser cache and check again https://www.fara.my/

    Best Regards

    #254711

    hafizainal
    Participant

    Hello Elise.

    Thanks again for your help.

    #254728

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)