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product page is not showing

Viewing 3 posts - 1 through 3 (of 3 total)
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  • January 3, 2021 at 4:35 pm #255428

    koby15
    Participant

    Hi there,

    on the category and homepage, I can see the product but once I’m pressing on them it redirecting to the page but only the title is displayed, I guess something wrong with the elementor template?

    thanks!

    January 3, 2021 at 4:46 pm #255430

    koby15
    Participant

    I guess someone from my team played with the templates, does it possible to restore the default templates?

    January 3, 2021 at 5:13 pm #255433

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated please provide your site admin access to the private area and page URL with the problem I will check.

    Best Regards

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Viewing 3 posts - 1 through 3 (of 3 total)