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unable to edit the header not saveing

Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 5, 2021 at 8:28 am #255798

    shabinas
    Participant

    I was trying to save the header is not saving loading only. also tryed with other plugins disabled. and disabled mod_security.

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    January 5, 2021 at 8:31 am #255802

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we could check it?

    Thank you in advance

    January 5, 2021 at 8:50 am #255813

    shabinas
    Participant

    here

    January 5, 2021 at 8:52 am #255814

    Artem Temos
    Keymaster

    We just moved logo to the left column and saved your header without any ieeus. Please, clear your browser cache and check again.

    January 5, 2021 at 8:55 am #255816

    shabinas
    Participant

    it’s working now but it is a security issue for the website. disabled mod_security

    January 5, 2021 at 8:56 am #255817

    Artem Temos
    Keymaster

    You can configure it to not block the header builder’s request. Contact your hosting provider for help on this matter.

    January 5, 2021 at 8:59 am #255820

    shabinas
    Participant

    the new issue is SVG logo not displaying

    January 5, 2021 at 10:28 am #255844

    Artem Temos
    Keymaster

    Hi,

    To fix this problem, you need to open your SVG icons file with some editor like Sublime Text or default system text editor and add height and width attributes to your <svg> tag like it is shown on the screenshot https://gyazo.com/83fd36b0bb9628bb1aed2bd3d5d063c5
    Then you will need to reupload your icons in WordPress Dashboard.

    Regards

    January 5, 2021 at 10:38 am #255848

    shabinas
    Participant

    okay. thanks

    January 5, 2021 at 10:57 am #255853

    Artem Temos
    Keymaster

    You are welcome!

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