Home › Forums › WoodMart support forum › Header Builder doesn't save

Header Builder doesn't save

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 7, 2021 at 11:50 am #256417

    sergiocosta
    Participant

    Hello,

    I have my website all updated and Header doesn’t save the changes, it’s always showing: “Loading, please wait…” I already tried to disable all plugins and rather still i have same problem.

    Check the image in attachment. Check the private message too.

    Thank you.

    Attachments:
    You must be logged in to view attached files.
    January 7, 2021 at 1:35 pm #256462

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    First please deactivate all the 3rd party plugins except the theme required plugins then check the issue, if still the header builder not work and do not save the changes then it means all AJAX requests are blocked by your server https://gyazo.com/9b745bee4660405957ec4aa37017460a

    You should contact your hosting provider to check and solve the issue from your server.

    Best Regards.

    January 7, 2021 at 2:17 pm #256483

    sergiocosta
    Participant

    Ok. I will open a ticket with my host provider and to explain this problem.

    I have a curiosity: When do you think to release another theme?

    Thanks for help.

    January 8, 2021 at 6:29 am #256660

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Ok, we will wait for your next reply.

    The decision of launching a new theme is to be made by the development team and the theme is in their to-do list. So hopefully you will find another Xtemos Theme soon…

    Regards.
    Xtemos Studios.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)