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Top menu problem with woodmart theme

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    Posts
  • January 7, 2021 at 6:33 pm #256551

    ruacanb
    Participant

    Hi,

    I have bought the woodmart theme and installed onto my workdpress/woocommerce/dokan site. I am having issues with the top menu item that is showing as in the attached screenshot. The menu items are all the time visible throughout the site. I am using thew grocery theme.When installing the basic template it gave me an install ajax error so not sure if this is related to that or not. Please see attached.

    Also, the mainternance template is showing up blank whenever I install it.

    best,
    baris

    January 7, 2021 at 8:48 pm #256566

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    You have not attached the screen, unfortunately, please provide the site admin access and steps that reproduce the problem. Please confirm the permit to deactivate the plugins not related to the theme for the while of checking that could take 15 minutes.

    Best Regards

    January 7, 2021 at 9:59 pm #256593

    ruacanb
    Participant

    Hi Elise,

    Thank you.

    Below are the admin credentials in the private area:
    I confirm the permit to turn off plugins temporarily.

    Here are the exact steps to replicate the issue:
    –Go to customize
    –select active page
    –open the editor.
    The woodmart template on the right side shows a bunch of menu items on the page constantly and never goes away despite scrolling down/up etc

    I will be using thwe gorcery template when I launch the site but currently maintenance template is active (although it shows up empty for some reason)

    Tell me when you are done please.

    thanks
    baris

    January 8, 2021 at 12:45 am #256627

    Elise Noromit
    Member

    Hello,

    Now I see.

    You have not assigned any menu as the main menu. You need to create your main menu and set it accordingly: https://prnt.sc/win0ab For now, I have set the top bar right menu, you will set yours as soon as you create it.

    Now header works well, please find the instruction on how to configure your header here: https://xtemos.com/docs/woodmart/header-builder/

    If you need further help, please contact us.

    Best Regards

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