Facebook Failing to Login

This topic has 8 replies, 3 voices, and was last updated 3 years, 11 months ago by Artem Temos.

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January 9, 2021 at 1:15 pm #256979

Sokuton Yassin
Participant

I have set everything as per the document provided and it has shown the fakebook button at the login section on my website but when I click on it, it tells me its not setup and needs permission check the screenshots below.

And also when i try to turn the button in at the Facebook side it tells me to update the privacy policy and yet have done it

Please help me with that too

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January 9, 2021 at 1:38 pm #256986

Sokuton Yassin
Participant

On phone it dose not open but on desktop it shows like this in the screenshot below.

What would be the problem

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January 9, 2021 at 8:06 pm #257033

Elise Noromit
Member

Hello,

Please provide all the account screens to the private area as well as the site admin access to the private area.

Best Regards

January 10, 2021 at 6:52 am #257072

Sokuton Yassin
Participant

Its also asking for the callback deletion link should also use the same as the one I copy from the theme settings

January 10, 2021 at 6:11 pm #257152

Elise Noromit
Member

Hello,

Please provide the screen of your Facebook account settings as per the instruction in the private area.

Best Regards

January 11, 2021 at 9:05 am #257289

Sokuton Yassin
Participant

OK its that I have seen it now I cant turn on the In development button too

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January 11, 2021 at 10:40 am #257339

Artem Temos
Keymaster

You need to follow the instruction from Facebook (on your first screenshot) and add your Privacy policy link. Then, you would be able to switch to the live mode and activate your APP.

January 11, 2021 at 1:04 pm #257405

Sokuton Yassin
Participant

I have tried everything but it still giving me the same error talking about saying I should also update the data deletion information too and i have failed to get it.
Each time i want to go live

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January 11, 2021 at 1:12 pm #257411

Artem Temos
Keymaster

It means that you haven’t set the data deletion information link. You need to create such a page on your website and place there an appropriate link https://developers.facebook.com/docs/development/create-an-app/app-dashboard/data-deletion-callback/
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