Split: Unable to create mega menu

This topic has 5 replies, 2 voices, and was last updated 3 years, 10 months ago by Artem Temos.

Viewing 6 posts - 1 through 6 (of 6 total)

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January 11, 2021 at 6:30 pm #257489

lolofora
Participant

Hello there,

I am having the same issue as in this post :
https://xtemos.com/forums/topic/unable-to-create-mega-menu/

I read it, your solution and before that the documentation and a video about it and i am still not seing anything.

Of course i saved the menu, i checked that i had everything ticked in the screen option menu
https://prnt.sc/wl6qph

The php config seems fine :
https://prnt.sc/wl6rty

I have my html block shortcode ready to be pasted
ie : [html_block id="203"]
In the « description » field (that i don’t see) and i am stuck

But this is all i see in the menu :
https://prnt.sc/wl6rhw

I spend more than 3 hours just on that so some help would be greatly appreciated 🙂

January 12, 2021 at 6:56 am #257550

Artem Temos
Keymaster

Hello,

Thank you so much for contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we could check it?

Thank you in advance

January 12, 2021 at 5:14 pm #257790

lolofora
Participant

Thank you very much indeed for your swift reply, to be honest i am not really sure which plugin are not related to your theme, i installed really few and basic of them but when i installed your theme it asks to install some plugins and i just followed the instructions and installed what was requested.

Thank you

January 13, 2021 at 7:01 am #257893

Artem Temos
Keymaster

Here is a list of plugins related to WoodMart:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce

Please, disable all other plugins so we can check.

Regards

January 14, 2021 at 12:34 pm #258388

lolofora
Participant

Awesome!
Thank you very much for that 🙂

I found the plugin causing the issue “Suppamenu Pro” it was overwriting all your options in the menu editor.

I am all good for now.

Thanks again !

January 14, 2021 at 12:55 pm #258395

Artem Temos
Keymaster

Great, we are glad that you sorted it out. Feel free to contact us if you have any questions.
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