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FORMULAIRE VERIFICATION

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  • January 14, 2021 at 5:20 pm #258477

    netdevices
    Participant

    Hello, I still have a problem on my order verification page. the address is put in the back office -> delivery option: By default to the customer billing address. An alert says that you must enter an address to continue when the address is already put in the first form: INVOICING DETAILS. How can I stop this message from appearing and make it take the first address? thank you

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    January 14, 2021 at 10:17 pm #258517

    Elise Noromit
    Member

    Hello,

    You would better set “Force shipping to the customer billing address” in Woocommerce > Settings > Shipping > Shipping option. The checkout would have one form only.

    Let me know if you need further help.

    Best Regards

    January 15, 2021 at 9:29 am #258622

    netdevices
    Participant

    hello, thank you for your feedback. I checked the box in the shipment: Force delivery to customer billing address. but it still doesn’t work. At the time of payment, even with this option, it gives an alert: Please enter an address to continue. I do not know where the problem comes from surely with the form or the check out form plugin that I added to add fields in the form? On the woodmart site the form works well but not at home! https://woodmart.xtemos.com/checkout/ Thanks to you

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    January 15, 2021 at 1:33 pm #258722

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    January 15, 2021 at 2:39 pm #258764

    netdevices
    Participant

    Thank you for your reply. Good night

    January 15, 2021 at 10:26 pm #258857

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)