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Demande d'aide

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • January 19, 2021 at 8:48 pm #259861

    akomweb
    Participant

    Bonjour,

    J’essaie de changer le header layout (menu & logo), mais rien ne change.

    Aussi le pied de page n’affiche.

    Merci de m’aider.

    Autre question, mon client m’a demandé est ce que le thème est compatible avec tous les navigateurs ?

    Note : j’ai déjà acheté ce thème par un autre client et ça marche bien
    Merci

    Best Regards

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    January 20, 2021 at 8:57 am #259975

    Elise Noromit
    Member

    Hello,

    The theme is cross-browser and responsive.

    Please check Dashboard > Settings > Genera > site URL: if your site is https://… it should be the same URL there. Then save the Theme Settings to make the icon visible.

    Please provide your site admin access I will check the header settings, I still do not catch the problem.

    Best Regards

    January 20, 2021 at 9:26 am #259991

    akomweb
    Participant

    Bonjour,

    J’ai vérifié URL de mon site web, tout est bien.

    Pour les accès en privé

    Best Regards

    January 20, 2021 at 9:11 pm #260123

    Elise Noromit
    Member

    Hello,

    Please check the credentials I cannot log in.

    Best Regards

    January 20, 2021 at 9:33 pm #260129

    akomweb
    Participant

    Bonjour,

    Non, c’est les vrai codes accès.
    Je pense que le problème est résolu

    Best Regards

    January 21, 2021 at 7:31 pm #260408

    Elise Noromit
    Member

    Hello,

    Thanks for the access, I saved the Theme Setting > and they appeared, I check in another browser and they do not I am checking with the dev team. I will get back to you soon.

    Best Regards

    January 21, 2021 at 10:22 pm #260440

    akomweb
    Participant

    Bonjour,
    Merci beaucoup, j’attend votre réponse.
    Best Regards

    January 22, 2021 at 8:51 am #260547

    Elise Noromit
    Member

    Hello,

    Please deactivate all the cache plugins and check the issue.

    Best Regards

    January 22, 2021 at 10:51 am #260576

    akomweb
    Participant

    Bonjour,

    J’ai installé seulement l’extension Litespeed cache, je vais le désactivé tout de suite

    Merci

    January 22, 2021 at 2:07 pm #260656

    Elise Noromit
    Member

    Hello,

    Have you solved the problem?

    Best Regards

    January 22, 2021 at 7:19 pm #260753

    akomweb
    Participant

    Bonjour,
    Je pense que le problème est résolu

    January 23, 2021 at 12:13 pm #260878

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 12 posts - 1 through 12 (of 12 total)