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Single Product and Category page not loading fully

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • January 27, 2021 at 4:03 pm #261847

    Syed Saad Luqman
    Participant

    Installed Theme (Imported Demo)
    Imported My Old Products
    Regenerated thumnails
    Was working fine
    Started customizing header and menu (when this started happening)
    Tried disabling all plugins
    Need Help !

    PHP Error Log
    Maximum execution time of 30+2 seconds exceeded (terminated) in public_html/wp-includes/class-wp-image-editor-imagick.php

    January 27, 2021 at 4:18 pm #261854

    Syed Saad Luqman
    Participant

    Have Attached details

    January 27, 2021 at 4:40 pm #261864

    Syed Saad Luqman
    Participant

    Incase you need

    January 27, 2021 at 4:52 pm #261867

    Syed Saad Luqman
    Participant

    I dont understand, changing theme fixes the issue, but when in woodmart everything slows down since this started happening.

    January 27, 2021 at 7:05 pm #261882

    Syed Saad Luqman
    Participant

    Adding products widgets to footer column affects the whole site not to load fully

    January 27, 2021 at 9:52 pm #261916

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    I will check with the dev team the issue, please contact the host support and show this error

    Maximum execution time of 30+2 seconds exceeded (terminated) in public_html/wp-includes/class-wp-image-editor-imagick.php

    Also please make sure that the site parameters meet these requirements: https://xtemos.com/docs/woodmart/requirements-wordpress-set/

    I cannot enter your site to check.

    Best Regards

    January 27, 2021 at 10:04 pm #261919

    Syed Saad Luqman
    Participant

    Yes all the requirements are met

    It has something to do with script or parameters, not a hosting issue as product page and category page displays fine on other WP themes

    Please do check with the dev team the issue
    Thanks for your support

    January 28, 2021 at 8:55 am #262010

    Elise Noromit
    Member

    Hello,

    Please provide your FTP access to the private area we need to see deeper.

    Best Regards

    January 28, 2021 at 12:21 pm #262083

    Syed Saad Luqman
    Participant

    Here but its is installed in public_html

    January 28, 2021 at 1:19 pm #262126

    Syed Saad Luqman
    Participant

    I think it has got something to do with image rendering, as I am unable to upload Image greater than 2000px *and at same time it does get uploaded* but with out edit option.

    Attachments:
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    January 29, 2021 at 9:48 am #262351

    Elise Noromit
    Member

    Hello,

    We have checked and see that the page is not loaded completely. At the same time, we do not see any errors. We have tested with the Storefront and see the same problem. Please contact the host support on this issue. Most likely the problem is caused by the server.

    Best Regards

    January 29, 2021 at 2:47 pm #262445

    Syed Saad Luqman
    Participant

    Do you think its a hosting error

    January 29, 2021 at 9:49 pm #262515

    Elise Noromit
    Member

    Hello,

    Yes, this error relates to the server functionality. Please contact the host support.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 13 posts - 1 through 13 (of 13 total)