Error overload sider

This topic has 5 replies, 2 voices, and was last updated 3 years, 11 months ago by Elise Noromit.

Viewing 6 posts - 1 through 6 (of 6 total)

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February 3, 2021 at 4:10 pm #263631

martinez223
Participant

Hi, i have an issue. the register/login sidebar is overload the header, you can see on http://www.masquevinos.com.es

and on mobile the right sidebar too, overload the header. How I can fix this.

Thanks

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February 3, 2021 at 10:17 pm #263739

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

February 3, 2021 at 10:50 pm #263751

martinez223
Participant

hi,

i done the change, but the issue still.

February 4, 2021 at 4:23 pm #263964

Elise Noromit
Member

Hello,

Have you checked the issue without the plugins? You have 32 active plugins. Deactivate them all excepting the theme related and check. Start wit the sticky plugins.

Best Regards

February 4, 2021 at 5:52 pm #263996

martinez223
Participant

hi i disabled all the plugins the issue still there.

http://www.masquevinos.com.es

February 4, 2021 at 9:31 pm #264035

Elise Noromit
Member

Hello,

Please make the full backup of your site.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards
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