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Problems with accordion

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 5, 2021 at 12:20 pm #264196

    MNAStands
    Participant

    I am having problems with the faqs accordion and in some pages I have placed it. It does not open on published pages.

    February 5, 2021 at 3:18 pm #264249

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    February 5, 2021 at 4:24 pm #264270

    MNAStands
    Participant

    Hi Elise,

    Many thanks for your answer. They don´t work when Swift Performance Cache is working. What i need to do to take off that widget from minifying?

    February 5, 2021 at 9:48 pm #264313

    Elise Noromit
    Member

    Hello,

    Please refer to the plugin documentation or support as we do not have such instructions.

    If you have any questions please feel free to contact us.

    Best Regards

    February 10, 2021 at 1:34 pm #265383

    MNAStands
    Participant

    Well they are not very helpful.. How can I know what is the code that I should write inside the exclusions so that it does not affect the accordion?

    Best regards

    February 10, 2021 at 9:34 pm #265467

    Elise Noromit
    Member

    Hello,

    I am sorry, however, we do not instruct on proper cache configuration. The settings are different for different sites, we are not sure there is an option.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)