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Mobile menu 2 times clicking

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #264433

    jimmymussie
    Participant

    Hello, When i click on Menu on my mobile, it adds a # after the url by the first click, the second click it opens the menu just as normal, how can i change this to 1 time click open menu?

    #264482

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #264521

    jimmymussie
    Participant

    Hello, The problem occurs with the elementor pro plugin. When disable the menu opens flowless, and with elementor enabled it need 2 pushes…

    #264548

    Hello,

    I have heard that Elementor pro is conflicting the recent WordPress version, not sure for 100%.

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    #265118

    jimmymussie
    Participant

    Hello,

    The problem only occurs on the homepage,

    The other pages it does work.

    #265243

    Hello,

    Please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)