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Woodmart add to cart + wpml footer issue

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • February 7, 2021 at 1:11 pm #264547

    salvix
    Participant

    Hello,
    I am facing 2 issues with Woodmart.
    1. The plus button on product pages to change quantities is not working.
    2. I have created 2 footers in 2 languages in HTML blocks but in the theme setting, I can only add one. So how to add 2 footer for diff languages?
    I am using WoodmartVersione: 5.3.3 with WordPress 5.6.1
    Regards

    February 7, 2021 at 2:56 pm #264561

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    1.Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    2. Please navigate to WPML > String Translation > Choose the admin_text_woodmart_option from the dropdown and find the woodmart_option footer and add the HTML ID in the translation.

    Best Regards

    February 7, 2021 at 3:26 pm #264570

    salvix
    Participant

    Also discovered an issue with product tab functionality. The tabs are not clicking & Product categories as selected are not showing up. But will follow your advice on plugin relation to deactivation and well re-contact.

    February 7, 2021 at 4:27 pm #264577

    salvix
    Participant

    Hello,

    Thanks for guide footer in the WPML issue resolved however problem remains on:

    February 8, 2021 at 8:05 pm #264837

    Elise Noromit
    Member

    Hello,

    Please clarify problem #1 how do you expect it should be?

    2. Shopping cart widget has the option to increase the quantity https://prnt.sc/yr0vxn the same product page: https://prnt.sc/yr0ycl the same shopping cart page https://prnt.sc/yr104t how can I reproduce the problem?

    In order to remove compare and wishlist add this custom CSS: 

    body .summary-inner>.woodmart-compare-btn{
    display: none;
}
body .summary-inner>.woodmart-wishlist-btn{
    display: none;
}

    Please deactivate the plugins not related to the theme including essentials ones for the checking while and check the issues without the plugins.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)