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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #264911

    E-N Admin
    Participant

    Hi there,

    Can you please have a look at the attached video.

    So I’ve changed the message that appears under Login to have
    — I’ve been here before. SEE IMAGE: https://prntscr.com/ys9517

    but when you press login and then if you press register the message under login changes.
    from — I’ve been here before >>>> CHANGES TO LOGIN word again
    see image: https://prntscr.com/ys95n6

    Please try it for yourself to see how it happens.
    https://www.enuesque.com/my-account/?action=register

    my account icon > click Create account > click Login > (if some reason a customer decide they want to register) CLICK REGISTER button > — I’ve been here before has disappeared and replaced by LOGIN. So now it says LOGIN LOGIN and LOGIN BUTTON.

    #264952

    Hello,

    I saw the screenshots you attached.

    I have visited your website and the login register is working absolutely fine as it should be. Please clear cache and check back.

    If you are trying to ask anything else then please make sure that you have added the video explanation correctly because currently, I am unable to see the video you attached.

    Regards.
    Xtemos Studios.

    #264956

    E-N Admin
    Participant

    Hi there,

    See attached video.

    Please follow the following process to see what we’re talking about
    1.Click my account icon
    2. click Create account
    3. click Login (— I’ve been here before will appear under Login. See image https://prntscr.com/ys9517)
    4. CLICK REGISTER button. ( — I’ve been here before has disappeared and replaced by LOGIN. So now it says LOGIN LOGIN and LOGIN BUTTON. See image: https://prntscr.com/ys95n6

    Video – https://vimeo.com/510150305

    Thank you.

    #264960

    E-N Admin
    Participant

    Having issue downloading the video.

    See video: https://vimeo.com/510151180

    #265049

    Hello,

    I watched the video you attached.

    Please deactivate all the third party plugins activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and tell me with the permissions to debug then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios.

    #275303

    E-N Admin
    Participant

    Hi there,

    Sorry for the late response about this issue.

    The issue is still happening. Could you please debug and troubleshoot.

    Thanks

    #275339

    Hello,

    I have logged into your website and most of the third party plugins are still activated.

    Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios

Viewing 7 posts - 1 through 7 (of 7 total)