Path to logo incorrect

This topic has 7 replies, 2 voices, and was last updated 3 years, 9 months ago by Elise Noromit.

Viewing 8 posts - 1 through 8 (of 8 total)

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Posts
February 9, 2021 at 12:59 pm #265046

simonk
Participant

Hi. I’m new to woodmart and love it so far.

I’m having an issue with the logo not showing on my site.

The site is a recent clean isntall of wordpress with woodmart installed (my development site).

http://prizegenieclean.azurewebsites.net/

My logo path is missing the site URL but I dont know why? The path generated is:

http://wp-content/uploads/2021/02/logo1.jpg

How do I modify this?

Thnak you for your assistance.

Regards,

Simon.

February 9, 2021 at 3:43 pm #265099

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please provide your site admin access to the private area I will check the settings.

I am trying to open the image and view and I cannot.

Best Regards

February 9, 2021 at 5:09 pm #265111

simonk
Participant

Ok. Thank you 🙂

February 10, 2021 at 10:30 am #265288

Elise Noromit
Member

Hello,

Please have a look at the screen: http://prntscr.com/yy20gb

You see the image is saved with URL without the domain. This is either server configuration or the influence of the plugin. The image should have the full path in the URL in the Media library by default.

Best Regards

February 11, 2021 at 12:18 am #265489

simonk
Participant

Why would all my other images work ok except the logo?

All the product images are working fine. Anything I upload to the site for a product image is working fine.

February 11, 2021 at 1:32 pm #265657

Elise Noromit
Member

Hello,

The header is a separate functional block, it does not work the same way as the content does. It requires the full image URL.

Best Regards

February 11, 2021 at 4:17 pm #265712

simonk
Participant

But this is a clean install of the latest worpress and your plugin. I’ve not changed anything. This is how your plugin has behaved out of the box with the latest wordpress. Any idea what it could be?

February 12, 2021 at 9:12 am #265827

Elise Noromit
Member

Hello,

Please provide FTP access to the private area.

Best Regards
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Tagged: logo

Viewing 8 posts - 1 through 8 (of 8 total)

Path to logo incorrect

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